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Meta user data

Instagram, WhatsApp, and Facebook access, revocation, and deletion

Document version: 2026-06-23.1Last updated: June 23, 2026

This page explains how tenant administrators can disconnect Instagram, WhatsApp Business, or Facebook, revoke Honest Codes access from Meta, and request deletion of Meta-derived data.

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On this page

  • 1DISCONNECT INSTAGRAM / WHATSAPP / FACEBOOK INSIDE HONEST CODES
  • 2REVOKE HONEST CODES ACCESS FROM META
  • 3REQUEST DELETION FROM HONEST CODES
  • 4TRACK THE REQUEST AND UNDERSTAND RETENTION
  • 5Support

1DISCONNECT INSTAGRAM / WHATSAPP / FACEBOOK INSIDE HONEST CODES

Sign in as a tenant administrator and open the Messaging area in the admin Channels workspace. Each connected Instagram, WhatsApp Business, or Facebook channel shows its current masked connection state and a Disconnect action.

Disconnect archives the tenant-scoped local credential and deactivates the channel mapping for that account. It does not revoke the Meta authorization and does not delete stored Meta-derived records.

2REVOKE HONEST CODES ACCESS FROM META

Remove Honest Codes directly from your Meta account to stop new access:

  • Facebook / Instagram: Settings & privacy → Business integrations → Honest Codes → Remove.
  • WhatsApp Business: remove the Honest Codes app from your WhatsApp Business Account in Meta Business Settings → WhatsApp accounts → Apps.

Meta revocation is the authoritative way to stop the application from using that grant for new access. It does not automatically remove data already stored inside Honest Codes.

3REQUEST DELETION FROM HONEST CODES

The primary request path is the authenticated admin workspace in Honest Codes. If you cannot access it, email admin@honest.codes from an address that can be verified as an authorized tenant administrator. Include the connected account (Instagram username, WhatsApp display number, or Facebook Page name). Do not send access tokens, passwords, raw message content, or secrets.

The request records the selected data categories, a contact method, a request reference, and operator-review status. It does not execute deletion automatically and it does not certify deletion completion.

We will confirm the request and communicate its status through the contact method associated with the request. A step-by-step version is on the Data deletion instructions page.

4TRACK THE REQUEST AND UNDERSTAND RETENTION

Limited security, fraud-prevention, legal, billing, abuse-investigation, and audit records may remain when reasonably necessary. Those records are access-controlled and are not used to re-establish the connection, advertise to users, sell data, or train generalized AI or machine-learning models.

5Support

Questions and deletion requests: admin@honest.codes.

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